[Resolved]  HDFC Bank — hdfc kasba branch atm s did not dispense cash yet my a/c debited

Address:Kolkata, West Bengal, 700107

Dear sir,
I had tried to withdraw cash on 17/05/2019 (Friday) at about 9.40 a. M from two atm machines installed at kasba branch at nabapally rajdanga, kasba, kolkata -700107 @rs 4000/- each [total rs 8000/- ] by my corporation bank current a/c debit card (From my corporation bank, gariahat branch current account). Although all formalities were done on the atm, neither of the two atm s dispensed cash, yet my current account got debited.
I had on 17/05/2019 informed ms pousaly mullick, hdfc bank, kasba branch on mobile &sent an sms. I even wanted to submit a written complaint on 18/05/2019 (Saturday) to the branch manager, but since bank was closed due to buddhpurnima, could not do so.in view of the above, request you to look into the matter and direct to credit rs 8000/- to my corporation bank branch. Thanking in anticipation. - amitava das, proprietor, frontline management consultants, mb. : [protected]
Was this information helpful?
No (0)
Yes (0)
Jun 24, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to kindly liaise with the Card issuing bank for further assistance.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information