[Resolved]  HDFC Bank — hdfc personal loan

I have taken a personal loan from your bank and i also have 2 other account in your bank (Credit card and saving account). Around one month ago i apply for a fresh loan and mr. Anup ([protected]) tell me that they will process my new loan without disturbing my current loan and give me assurance that they will provide amount according to my need. But at the time of approval they closed my existing loan without my prior approval and remaining amount is credited to my account (Old load a/no 47791416/ new loan a/no[protected]. I talk to the mr. Nishi (Branch manager, new delhi). He process a fresh loan application again and after so many rejection and visit (Around 1 month) to branch they approve half of the limit i want and now they are not even give me any proper reason for this.
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Jan 10, 2019
Complaint marked as Resolved 
Hi, My issue not resolved. They gave me loan but what about my pervious loan. Still I have to pay extra on pervious loan that is not my mistake. Anup who made this mistake while process the loan I promise me to return my extra changes but still did not get any amount from there side. I tried to call any and his manger regarding this but did not get any answers. Please look into this matter ASAP. Regards, Indersen Singh 9916923595
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please share your loan application number, specify the mode of application, date of application, complete address of branch if you applied, complete name and your contact details on [protected]@hdfcbank.com

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi,

I am send all the requested details via mail. You will be getting mail from [protected]@gmail.com

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