HDFC Bank — hdfc personal loan executives cheated me with wrong information and misguided, processed with higher loan processing and interest rates

Hdfc personal loan executives cheated me with i got a call from rajkumar from chennai asked for personal loan in hdfc and i told yes and he told interest rates processing fee as 11.25% 1% respectively. So he gave my number to their team name: uma, called me shared loan details of the above same. Then i gave my documents documents for loan process. They finished process, verification and approved my loan, but interest rates and processing fee are not they mentioned. They have charged nearly 2% and interest as 11.25%. For this clarification of the loan processing charges, i called those people and they are not speaking well, instead giving rude answers to me. No polite speaking and shouting like "if you want take otherwise we will cancel ur loan" they said. They gave wrong information and misguided me, processed with higher loan processing and interest rates. Now they are telling that it is bank side process we cannot do u have to accept and pay those charges they are telling. Even they are not listening to my words not answering my calls.
This is the hdfc staff behavior with customers and they are keep calling for loans purpose after giving documents they are not even answering our call.
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