[Resolved] HDFC Bank — hdfc recovery agent harassment | |||
Hi My self narendra today i got call from one of hdfc bank credit card recovery agents call in my number and he ask me that i want to talk your brother rakesh i said regarding what matter, than he told that some amount is pending 37k around of your brothers hdfc credit card. I said than what should i do if he is not picking your calls than why are you disturbing me for all these things. He is very rude on call and ask me you will be resonsable for all these things and you will pay this amount. Why should i pay. Who authorised to him to talk like that with family members even my brother intermedeately paying his bill with minimum amount. If he will not paying than collect all your dues in legal way instead of harassing family members who are unaware about these things. I have also multiple banks credit card but never got such call from recovery agents. Even i have also hdfc credit card holder. Hdfc recovery agent are talking like underworld don. Who authorized him that they are torturing me against of my brothers pending bills. This is very dissoppiting that we are facing behaviour like that from big reputated bank like hdfc. This is not the legal way. Please take the action against the guy who is talking like that and my brother also trying to pay all your dues asap take some time to him instead of torturing family members. And be sure i don't tolerate such type of calls in feature from hdfc agents. Please take necessary action against him. If due to this any of my family members get harm who will be resposable. If i will got such type of any call in feature i will take legal action against this Please find the details of the contact number which i have received call regarding the same. [protected] Reagrds Narendra singh [protected]@gmail.com Was this information helpful? | |||
Nov 18, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 18, 2018 HDFC Bank Customer Care's response Dear Customer, We can help with that. Please write to [protected]@hdfcbank.com with the caller details & contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. -Anay HDFC Bank Customer Assistance | |||
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