[Resolved] HDFC Bank — HDFC Regalia Credit Card Complain | |||
Hi, This is in regards to HDFC Regalia Credit Card. Few days back I received a call from your executive Sunny (Mobile Number –[protected] and he also connected me with his supervisor Shreya (Mobile Number – [protected]). Sunny completed all the formalities with me and asked one of your executive – Suraj (Mobile Number [protected]) to collect the documents (PAN Card, Salary Slip, Photograph, Mobile Invoice Copy, Adhaar Card). Suraj collected the documents on 20th of October and mine verification call and physical visit verification too completed. Suraj given me the acknowledge slip with APP No CC29605063 and I received the message from HDFC bank (AD-HDFCBK) with Ref No [protected]. Now I am continuously checking for the current status but I am getting the message of no records found. I am trying to reach Shreya but her number is continuously switched off. I am trying to reach Sunny for this but he is not responding and if any chance responds to calls, he has used abusing words with me. I have doubt of misusing of my documents so request you to kindly check on this and take proper action against this. I would request a proper reply else will go for proper legal action since Sunny is not responding to my message where I have asked to return my documents if credit card cannot be made. ** I also tried Suraj number, but he has given me the wrong number. Look forward for a revert on priority. Regards, Sudhanshu Kishore Was this information helpful? | |||
Dec 19, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 18, 2016 HDFC Bank Customer Care's response Dear Mr. Kishore, We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, you may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]. -Natasha HDFC Bank Customer Assistance | |||
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