[Resolved] HDFC Bank — home loan processing fees deducted twice

swati.tech09

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra, 400068

Agent has asked us to give another cheque saying some mistake in first cheque we gave him while applying the home loan.

Agent has deposit both the cheques without our knowledge and amount deducted twice.

This wasn't told to me and i got to know after 10 days while checking my bank statement. Its been 15 days no one has responded and even call us.

While it was taking loan from bank i was getting 10 calls daily and now no one bother to return my money back.

Please take a strict action.

Call me for more details on [protected].

Thanks,

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Jun 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 22, 2018

HDFC Bank Customer Care's response Dear Customer,

HDFC Ltd sanctions/disburses Home Loans. Please visit http://bit.ly/2yx5J9L & they'll resolve your query at the earliest.

-Anay
HDFC Bank Customer Assistance

May 23, 2018

Updated by swati.tech09 I have already posted no update ..can you please ask them to do faster ?

Verified Support

May 24, 2018

HDFC Bank Customer Care's response Dear Customer,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans