I'm an nri, and unfortunately due to time constraints I had to take a home loan on late January from hdfc which is tied to the project when I was in india. I've taken a 2×2bhk duplex. Before starting they promised 6.5 to 6.6% if cibil is 750, and 1 wk approval. I've applied for 1.4cr loan Initially submitted all documentation. After 1 wk asked to split the loan and open a 2nd application as it was 2bhks, I couldn't help myself but had to go with it due to time. I was asked to submit uk cibil score which was 900, Indian cibil 840 - both experian. After 3 wks theve sent approval letter with 6.8%. I've immediately raised a complaint as I was promised 6.5 or 6.6. The hdfc local rep for the project was rude unhelpful and said I dint have eligibility which was very frustrating. I had GPA and id documentation verification done personally at hdfc office. At the time of disbursal, there was a mistake in the GPA done in india so they've asked me to get new GPA notarised from UK and later asked me send 2 notarised copies of each document as I was in UK now. It dint made any sense but they said as it is 2 applications. I tried to convince them but to no use. Ultimately it took some more time lots of money to get the notarised documentation from UK. Finally one day I've got a mail on may6th to my complaints that they can offer 6.5% ROI but I was asked to pay 12500 inr fees which I had to say ok but dint knew any reasons. But without changing anything and as the Rbi hiked rates, they've increased my roi to 7.4% now.
Although I've raised the complaint but they've not replied it. I do expect the rate to inc by 0.3 to 0.4 % but hiking it by 0.9% will cost me close to 8000inr extra emi and there seems to be no end to their exploitation. Can you please help in addressing this issue.
Thanks
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