[Resolved]  HDFC Bank — i am getting messages and emails of credit card which is not owned by me.

I am getting sms and email regarding e-statements of credit card number ending with 7340. I didn't applied this card but i am receiving the notifications to both email and mobile. I reached hdfc bank also, but they didn't responded properly. Statement is given me as min due rs.499.62 and total due rs. 589.62. If this card is not owned by me then how can i pay the money.

Please close the credit card as soon as possible.
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Mar 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2018
HDFC Bank Customer Care's response
Dear Rekha,

Please email us the screenshot along with your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Mar 20, 2018
Updated by RekhaReddy
Mailed with required details and resolve the issue ASAP.
Complaint comments 

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