[Resolved] HDFC Bank — I am not getting the refund from amazon even after initiated the refund by amazon

Trilochan Medhi

Address:

Jaipur, Rajasthan, 302017

I returned three orders, among these two orders I returned on 22nd and another one on 25 th . For the first two order refund has been initiatiated on 22 nd and 23rd respectively and for the last order refund had been initiatiated on 25 th. After that I got notifications that it may take maximum of 3 to 5 business days to get reflected in your account.. I waited for 7 days and called Amazon customer service they said wait for tomorrow. When I called again they sait your refund has been declined and, again we are Resubmitting your refund.
Amazon and my partner bank is just playing football with me...
My bank is HDFC Jagatpura branch
My name-Trilochan Medhi
Ac no-[protected]
Please Help me and penalize them, whoever found to be guilty Amazon or HDFC bank

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Mar 6, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write us using the below URL http://bit.ly/2lDvZLk with your account number, date & amount of refund, refund reference number and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Zubin
HDFC Bank Customer Assistance