[Resolved] HDFC Bank — 20000/- cash not withdrawn from boi atm (Atm cnd8006) cash not received from atm but amount deducted.

DEEPAK Kanojiya

from Dehra Dun, Uttarakhand

Address:	New Delhi, Delhi, 110059
Website:	[email protected]

Hi team,

Transaction date 03 may 2017

Time 20:10
20000/- cash not withdraw from boi atm (Atm cnd8006) cash not received from atm but amount deducted.

My hdfc current a/c no is [protected] and debit card no 4987*4605.
Mobile no - [protected]
I had 3 time complaint raises but yet not resolve this issue below mention my complaint no...

My transaction date 3 may 2017

4-may 1308166
30-may delc[protected]
12-jun delc[protected]

I did not get any help from home branch.
Really sad that there has been no call no response from any of the executive or any e-mail wherein my problem remains the same...
I am again reminding hdfc team for the problem that i am facing & i want to get the problem resolved asap

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Jun 21, 2017

Complaint marked as Resolved

not resolve

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2017

HDFC Bank Customer Care's response Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you in 4 working days.

-Bejoy
HDFC Bank Customer Assistance

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Comments

sangjuktaM

Can you explain me these transactions please on my Debit card. I had done no international transaction from by debit card then why has this been deducted.

Transactions:

14 Jun 2017 REF-PAYUVECT-[protected]-10-6-17 14 Jun 2017 47.16
13 Jun 2017 DC INTL POS TXN MARKUP+ST[protected] 9 13 Jun 2017 187.30

idpatel

from Ahmedabad, Gujarat

I have forgot my HDFC Credit card pin number. My mobile number is [protected]. Please help me with the following