HDFC Bank — hdfc bank credit card cancellation of one assist membership

Cancellation of one assist membership
I am an hdfc bank credit cardholder. The bank has auto debited rs. 1399/- from my credit card number ending with 0790 without my concern on date: 04/4/2020.

I am not interested in this service and don't want this membership anymore.

So please cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number: 6638003
Name :- obito uchiha/akash padole
Mobile no. :- [protected]
Credit card number ending:- 0790
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HDFC Bank customer support has been notified about the posted complaint.
Apr 16, 2020
Updated by obito
I still haven't received refund yet. It's been 9 days. I got a successful message of cancelation, now where is the refund. Please check.
Complaint comments 

Comments

Dear Akash, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.
Thanks for reply,

I’m still waiting for further assistance.
Dear Akash, As per the update received from our team, our executive spoke to you. As requested, your membership cancellation is processed and refund for the same will be credited in your account within 4-5 working days - Swarali, Team OneAssist.
Please revers my balance

My PayZapp Card [protected]
Recharge Tata sKY dth id [protected] Rs 200 wrong recharge
so, cancel my recharge

HDFC Bank Customer Care's response, Apr 8, 2020
Verified Support
Dear Customer,

We're here to help. Kindly share with us on the below link http://bit.ly/2aJ9wGW your registered contact details and transaction details with the ref ID PZ080420-11 in the comment box for us to track it.

-Anay
HDFC Bank Customer Assistance
HFDC Bank is holding my amount every month around 2000 to 3000 INR through Mi revenue through GEFU. Im unable to understand what are those and why they are holding and deducting the amount every month...

Request to please help...

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