[Resolved] HDFC Bank — I want my documents back

Nupur Arya

Address:	New Delhi, Delhi, 110077
Website:	Hdfc

Few days back i was constantly gettings calls from your agent ravi if i want to have a credit card.. for it i submittedcopy of my dl, pancard, office id, salary slip, bank statement. Its been so many days no one called me back and when i called ravi he said my job has been terminated. You talk to rohit. When i called him he saidur documents has been destroyed and this is notlegal to destroy anybody's documents without informing them.. no one informed mein this.. ifur employee resigned thenthe customers he was handling will go toa toss isnt it your duty to cater them. I want a compensation on this either give memydocuments back or give me my card. Or else on a letter head giveme in written that without informing we destroyed your documents and in future no one will misuse them or else you will be responsible for it. I want this to end asap get me out of it or else i will escalate it further.
Ravi agent [protected]
Rohit [protected]

My email id [protected]@ymail.com
[protected]

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Apr 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2017

HDFC Bank Customer Care's response Dear Ravi,

Request to share the below details on [protected]@hdfcbank.com : Name as mentioned on the application form
Date on which the application was submitted
Place where the application was submitted
Your latest contact numbers
City of residence/Mailing address

The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance