HDFC Bank — illegitimate mandate sms - hdfc insta alerts | |||
Today I got a message from HDFC (Insta Alert) that a mandate for Rs.45400 has been issues for IDFC bank with reference no. HDFC[protected] and to me this is illegitimate transaction that is about to happen. I tried to get in touch with your phone banking staff and after waiting for several minutes that call was attended and then disconnected and the next time when I called I talked to a lady who was not only rude but was constantly cutting me while I was explaining my situation. In a nutshell I have not authorised this transaction and if any such transaction happens HDFC will be responsible for it. Was this information helpful? | |||
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HDFC Bank customer support has been notified about the posted complaint. | |||
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I keep on receiving emails that they have been money withdrawn from the account using debit card. I have not been in the country for years and don't have debit card. I have tried calling the no from UK and the indian no, none of the numbers work. I have tried to locate account number again cannot see which account - What is HDFC doing about??? HDFC you have lot of explaining to do. Can you tell me what information you need from me... I have no idea what is happening to my account surely you will make them dormant if no one has used it for for at least 4+ years????
Below is just one example out of many I received is attached, I have received about at least 3 today...can you sort this out please?