[Resolved] HDFC Bank — imps not successful, status: processor down

Ansar Babu Ansari

Address:	Bahraich, Uttar Pradesh, 271881
Website:	www.hdfcbank.com

On 04th Oct 2018 i did an imps transfer of rs. 10000/- from my hdfc saving account to sbi. The amount has been debited but not credited to the beneficiary account. Its been 18 days and still the amount is nowhere to be traced.in the hdfc application for mobile banking the status of the transaction shows as processor down. I would request the bank to look into this matter and resolve this issue.

Hdfc being such a reputed bank comitting these types of silly mistakes is highly unacceptable.

Please resolve the issue.

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Dec 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at [protected]@hdfcbank.com and share us the statement of account of your beneficiary for the said period so that we can take it up with the concerned team and assist you.

-Anay
HDFC Bank Customer Assistance