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[Resolved]  HDFC Bank — Imps transaction timed out due to technical reasons

I initiated a transfer of 200000 on the 15th of Sep 2022. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been t+1 day and still, the funds are not credited back to the account. Below is the message

Failed: Your money transfer of INR 2, 00, 000.00 on 15-09-22 timed out. (HDFC Bank IMPS Ref no. Xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxxx.
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Sep 19, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2022
HDFC Bank Customer Care's response
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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