[Resolved]  HDFC Bank — inappropriate and incorrect deduction

Address:

Bangalore, Karnataka

Hi team,

I received a call from your executive stating as per the company policy your account has been on hold.

As per your bank policy as your executive assisted me that they have an rite to hold a customer salary salary account and even they have an option of deducting the amount from the customer salary account.

Hence kindly provide me as per the rbi guideline, how come a bank can hold a salary account of a customer and there after can deduct money from the sakary account without any permission or else show me the same as in your company policy.
Even after deduction from my salary account how come you can deduct from my credit cared balance once paid.

Pls do let me know asap.