[Resolved]  HDFC Bank — incorrect credit reporting to cibil

Hi team,
I have been holding a hdfc credit card for last 2 months and hdfc has reported a high credit of inr 6309/- and an inr 26, 898/- to cibil and both the transactions are not in my credit statement.

As per hdfc, a “high-credit” is the single transaction with the highest amount since the card inception that will be reported to cibil despite you pay the amount or not. And i don’t have both these transactions.

This reporting has adversely affected my credit score and i have been chasing hdfc since the last 3 weeks without any resolution. This is despite escalating it to their senior team.

Would there be any other avenues through which i can resolve this?
Any help is much appreciated.

Thank you.
Rajesh