[Resolved] HDFC Bank — inst-alert chg inc gst jul-sep 2017-mir[protected] | |
I have seen the following charges in my hdfc salary account. 1. Hdfc has started charging once every quarter 2. Inst-alert chg inc gst jul-sep2017 charging for instant alert for the account. When opening the account they mentioned that this service was free and now they are charging They should inform the customer before charging. You cannot hold the customer at ransom. I am not sure how to resolve this please advice... Was this information helpful? | |
Nov 26, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 26, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your account/customer Id, charges details, date/amount of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |
 13 Comments | |
Comments
same thing happened with me
custmer id 75531125
27 Oct 2017 INST-ALERT CHG INC GST JUL-SEP2017
custmer id 75531125
27 Oct 2017 INST-ALERT CHG INC GST JUL-SEP2017
HDFC is charging/deducting Rs 17 (NST-ALERT CHG INC GST OCT-DEC2017) from my account without my knowledge. Shouldn't this service be provided without charging. Instant SMS is a part of safety of our accounts. Even brocking companies provide the same for free. Pathetic customer service from the part of HDFC.
customer id[protected]
NST-ALERT CHG INC GST OCT-DEC2017-MIR[protected] deduction date- 13 march 2018- 17.59rs.
NST-ALERT CHG INC GST OCT-DEC2017-MIR[protected] deduction date- 07 feb 2018- 00.11rs.
its total 17.170 rs.
its my salary account why this deduction is happening plz stop it .
NST-ALERT CHG INC GST OCT-DEC2017-MIR[protected] deduction date- 13 march 2018- 17.59rs.
NST-ALERT CHG INC GST OCT-DEC2017-MIR[protected] deduction date- 07 feb 2018- 00.11rs.
its total 17.170 rs.
its my salary account why this deduction is happening plz stop it .
Same thing happened with me. Better to STOP USING HDFC ACCOUNT,
HDFC is one of the worst bank.. i have not used account for couple of years and on the other day i put some money ( 1 lakh 30 thousand rupees). They almost deducted nearly 10, 000 rupees and keep putting some charges. Not sure what are those charges. I tried to call them multiple times to understand what those charges are. These are the worst bank. They say, they need some phone pin to talk to me about my account. Unfortunately i did not have it. I have asked them how do i get it. They need ATM password. However, i live in United states and there is no way for me to go to ATM to reset my password. I have asked is there any alternate way. They are telling any alternate way. However, constantly deducting money from my account. I tried to reset password online (ATM password online). Though it is not possible ( and i was unsuccessful in changing password online), they charged twice for changing ATM password online to my account. Worst bank ever.. I am never going to bank with HDFC.
HDFC, please don't loot customers money. I am expecting one of the HDFC guy to look into this and respond to me. My customer id is : 32301742
There is no easy way to reach/escalate to their call too. Call centers agents are really rude. They did not even want to listen and solve the problem. Worst bank.
HDFC, please don't loot customers money. I am expecting one of the HDFC guy to look into this and respond to me. My customer id is : 32301742
There is no easy way to reach/escalate to their call too. Call centers agents are really rude. They did not even want to listen and solve the problem. Worst bank.
HDFC is worst bank..
Same happen with me
INST-ALERT CHG INC GST APR-JUN2018
Never noticed it before but why do you want to earn money like this, deducting 17.70₹ each quarter. The message Services should be free and if not, please give us a option to unselect the message Service. I can check myself what I got with email services or manually, don't need paid message Services which we never asked for.
INST-ALERT CHG INC GST APR-JUN2018
Never noticed it before but why do you want to earn money like this, deducting 17.70₹ each quarter. The message Services should be free and if not, please give us a option to unselect the message Service. I can check myself what I got with email services or manually, don't need paid message Services which we never asked for.
They are continuously deducting this amount from my account as well
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Please check about this deduction and refund the amount