[Resolved]  HDFC Bank — Iphone cashback not received

I have purchased i phone 11 on 31/01/2020 on cash payment from from hdfc debit card with on going cashback of rs 6000/- within 120 days from day pf purchase. But till date nothing has been credited in my savings acc. Details are as follows:
Acct no. [protected]
I have attached the bill copy and bank statement for reference. Kindly address my issue at the earliest.
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Aug 11, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 21, 2020
HDFC Bank Customer Care's response
Dear Customer,

Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

-Zubin
HDFC Bank Customer Assistance
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