HDFC Bank — Iphone cashback not received
SSeirra Yankee on May 19, 2020
I have purchased i phone 11 on 31/01/2020 on cash payment from from hdfc debit card with on going cashback of rs 6000/- within 120 days from day pf purchase. But till date nothing has been credited in my savings acc. Details are as follows:
Acct no. [protected]
I have attached the bill copy and bank statement for reference. Kindly address my issue at the earliest.
[May 20, 2020] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response May 21, 2020
Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.
HDFC Bank Customer Assistance
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