[Resolved]  HDFC Bank — irritative calls from hdfc credit card agency prime solutions ahmedabad

Address:c.g road, Ahmedabad, Gujarat

Today on 28/06/19 i received 4 calls offering me for new life time free hdfc credit card. On first call i told them that i already have hdfc credit card but then also they called me again and asked for information of which banks credit cards u have whats the limit which is the oldest one.
But i dint gave further information as i thought of fraud call.
On last call i scolded they then they started abusing me and gave me threat to hit me. And i came to know that they have all of my details like name, address etc.
So just worried that is hdfc hiring such agency? Who hares and give threat to their customers
If so then have to stop using hdfc bank.
And if not than hdfc should look into the matter and stop such agencies
The number from which i recieved call was [protected] and [protected] and they named the agency as prime solution ahmedabad
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Aug 5, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2019
HDFC Bank Customer Care's response
Dear Customer,

We deeply regret the inconvenience caused. This call may have been made to you by a Third Party with malicious intent and we request you not to respond to any such calls received by you. Having said this, we request you to visit the following URL for register your mobile number /e-mail id for stop receiving marketing offers calls. https://bit.ly/2mOoIIt. It takes approximately 45 days to be in effect across all products. We regret the inconvenience caused to you in this regard.

-Nadia
HDFC Bank Customer Assistance
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