[Resolved] HDFC Bank — is justify rs3955 for 2 bounces but all emi cleared

28079

from Mukerian, Punjab

Address:

Ghaziabad, Uttar Pradesh, 201010

Dear sir
We took a loan rs13642 for washing in 9/18. Its 1st emi on 5/11/18 and last emi 5/6/19 for rs 2042 were bounced but both were transfered from icici a/c.
Calls are coming for payment of rs3955 outstanding agt our loan a/c no [protected].
We want to deposit bouncing charges but they (Customercare) asking entire rs3955.
Sir, pls think the person who takes such little amt 13642 as loan for household items is an economically week. Rs3955 charges on rs13642 is very big amt, kindly request you to reduce it for bouncing 2times as genuine.

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Feb 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

HDFC Bank Customer Care's response Dear Customer,

We like to confim that currently your their is loan outstanding in your account request you to visit nearest Retail Asset Branches for payment of loan dues

For a comprehensive list of our Retail Asset Branches, kindly visit our site ( www.hdfcbank.com), click on " Locate Us > on the home page and select "Retail Loan Service Center".

-Nadia
HDFC Bank Customer Assistance