[Resolved]  HDFC Bank — jumbo loan

Address:	Hyderabad, Telangana, 500072
Website:	hdfcbank.com

Hi sir,

This is sridevi. T and i am holding hdfc card from more than 8 years. But unfortunately from last few days i am getting irritating and threatening calls from your bank for unpaid one installment of credit card jumbo loan. From 14th october, i am getting 5-10 calls continuesly to my mobile and to my mother on house number.

I already explain this one time to one of the staff that i got the statement with the due date of 2nd november with together 2 months installment and i will keep the sufficient amount in my hdfc account as it is a autopay. But again the calls continue from different numbers.

Even though i requested, but one persons, told that he is a collection agent of your bank, called me on sunday at 1.30 pm. He is not listening my words and threatened me that i have to pay on the spot. Then i told that if i get email confirmation, i will pay one months installment immediately. He questioned me like anything that why should i failed to keep amount for last month installed in rude and insulting way.

If this continue again i am pressured to withdraw my all accounts and transactions from your company. Bcos people need pleasant and calm life. I don't want to spoil it with your contact.

I need your updates about the actions against these people who threatened me.

Even i mentioned about this in twitter and they told that the calls got from the numbers are concerned to the bank and kept quite.

Please note the numbers: [protected], [protected] (From this number only that guy talked too much), [protected], [protected],[protected],[protected],[protected],[protected], [protected], [protected], [protected], [protected], [protected], [protected],[protected] etc.,

Kindly track my record that first time in my life, i failed to pay one installment in time due to personal problems. But your people tortured me that i am fraud and cheated the bank for crores.

I will pay two months due by 2nd november 2018 as per statement, but before i need an explanation and apology for this.

Waiting for your earliest necessary action and updates.

Thanking you.

Sridevi. T