[Resolved]  HDFC Bank — Jumbo loan preclosure

Address:Pune, Maharashtra, 412207

Hi team,

I have taken jumbo loan recently and it was communicated to me that if i don't want to use it keep the money as it is.

But when i requested phone banking officer they denied to pre-close it without pre-closure charges.

I have kept the money as it in my account and have not used it. Request you to please pre-close this loan with any pre-closure charges.

Thanks in advance,
Sanjeev
[protected]
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Mar 25, 2017
Complaint marked as Resolved 
This issue has been resolved by HDFC team.
HDFC Bank customer support has been notified about the posted complaint.
Mar 01, 2017
Updated by catch57
Account Number for above complain is "[protected]".
Verified Support
Mar 03, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share the card/loan details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Mar 07, 2017
Updated by catch57
Hi Bijoy,

Please find my loan number for the complain.
-->[protected]

Above loan is taken on my credit card ending 2338.

Please let me know when you could able to close it without pre-closure charges ?

Thanks in Advance,
Sanjeev
[protected]
Mar 25, 2017
Updated by catch57
I am marking this issue as RESOLVED as my issue has been resolved by HDFC team.

Thanks,
Sanjeev
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