[Resolved]  HDFC Bank — Late payment charges - instead I am paying it regular for more than 5 years

Address:382443

Hello Sir

My Details are:

Name: Kalpesh Valera
Credit Card Number:[protected]
Add: B-47, Tapobhoomi Soc-2, Opp:Vishal Nagar, Isanpur, Ahmedabad
Pin : 380013
DOB: 02/02/1985

I am owning a credit card with above number and I am using HDFC bank Credit Card Service for more than 5 Years. I am a Regular on payment of the Credit card bill. But the last statement of 20094, there were some issues in the payment on time as I was on Out of state and I dont have internet connectivity. So I could not be able to pay the charges on time, as I am being a regular payment the late fees of 700 and Othere intereset charges and other charges total 1428 has been applied to me.

I would request from my regular payment and good history I would request you to reverse this late charges and I will rest assure that the payment would be regular from now onwards.

You can call me on [protected] if you needed more information.

Regadrs
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Feb 21, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Feb 15, 2017
suri pankaj's response
I am so apset because they behave very badly with me and other customers in HDFC BANK MUKERIAN . He use very rough word with me and other customers.
Complaint comments 

Comments

For Your Information,
Complaint Letter Enclosed, Plz See & Proceed.

Sirs,
I am unable to Login to my CREDIT CARD Site. I wanted to seek guidance from the Customer Care but I could not contact them in any No.
I am so apset because they behave very badly with me and other customers in HDFC BANK MUKERIAN . He use very rough word with me and other customers.This incident record the CCTV camera So plz cheak the CCTV photage
HI All,

I bought a Gift card on 30- Jan - 2017 in HDFC online banking but i dint received any Gift card number yet.

Thanks,
Vishnu.

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