HDFC Bank Complaints & Reviews

Hi,

I am given with hdfc priority pass exclusively for domestic and international lounge usage. I used in chennai airport lounge in the month of august using my priority pass card.

Now after three months hdfc bank has charged me for using the lounge.

16/11/2019 pploungefee 10082019 chennai 1+0 1970.19 dr

Request to take necessary action.

Dec 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the last four digits of your Credit Card No., along with the registered mobile number & email ID with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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hdfc fastag not delivered

Address:

Hyderabad, Andhra Pradesh

Hdfc bank employees contacted me for fastag. I've followed their instructions and brought a fastag. My reference number for fastag application hfr299675. I've paid 600/- online payment and documentation were submitted 26th oct and it has been over 25 days. I've not received my fastag.

I have tried reaching out to the customer care number and dropped an email many times. Haven't received any response.

I request bank authorities to work on this issue at earliest and live up to there promises of delivering the product on time.

Nov 20, 2019

Complaint marked as Resolved

I've received my Fastag through Indian Speed Post. Thanks for resolving my Issue.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

HDFC Bank Customer Care's response Dear Customer,

Please note that your Tag has been dispatched to your mailing address on 1.11.19 vide Blue Dart AWB Number: [protected] however same was returned undelivered. Kindly re-confirm your correct and complete mailing address by emailing our Fastag Team at fastag.[protected]@insolutionsglobal.com

-Nadia
HDFC Bank Customer Assistance

Nov 20, 2019

Updated by Prashanth Poddishetty I would like to thanks to the concerned department for resolving my issue. I've Received my FastTag via Indian Post yesterday. Thanks

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fastag issues

Address:

Hyderabad, Andhra Pradesh, 500072

Applied for fastag with hdfc bank on 15th november, 2019. And received ar eference number hfr378853. Along with a message that the application pdf has been sent on my email id. Unfortunately i have not received any application pdf. I am trying to call the toll free number provided fastag applications since last 3 - 4 days but no one is answering or the number is continuously busy.

Dec 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We would like to state that the Turn Around Time for affixing FasTag on your vehicle is as below:

Metro cities – 7 working days
Non Metro cities – 15 working days

Request you to write to fastag.[protected]@1pay.in for further assistance.

-Nadia
HDFC Bank Customer Assistance

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amount deducted from account but not credited to another account

Address:

560068

Hi,

I tried sending amount of rs. 20000 from hdfc to [protected]@anikendradaschoudhury account using upi id but amount has been deducted from my account but not credited yet to [protected]@anikendradaschoudhury account.

Upi transaction id :[protected]

Google transaction id : cicagkdwtzkojq

Please let me know where is my amount of rs. 20000

Thanks & regards
Kundan prasad

Dec 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

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Kundan1512

from Bengaluru, Karnataka

Nov 19, 2019

Hello, i received amount today in another account

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This is really pathetic that your relationship manager keeps ignoring the complain and never resolve query. Your hdfc services is so pathetic that i have been paying penalties for hdfc card only because hdfc mistakes. I need to solve my hdfc credit complaint where more than 10000 spend has been shown and i have no clue asked relationship manager 10 times in 1 month but he keeps ignoring. I have to change my relation ship manager and need to resolve my hdfc credit complain by tomorrow in any case

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

Anay
HDFC Bank Customer Service Assistance.

Nov 17, 2019

Updated by vishal151991 what is the reference number ? I have been sending emails to him from 5th of October Help me for this and dont make it more complicate by guiding me for more steps

Nov 18, 2019

Updated by vishal151991 Waiting for your reply

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Address:

Bangalore, 560092

I received a message that Rs 105/- has been debited from my account at LADPALWAN Toll Plaza. I am based out of Bangalore and it has been debited from my account wrongly. I have not travelled any where. Below are the details. Please check the same and credit back the amount to my account at the earliest.
Also attached the screenshot of message. Multiple such messages has been received and more than Rs 300 has been deducted from my account and still it is continuing.

Fastag Customer ID : [protected]
Valet ID: [protected]

Even after giving multiple complaints to the customer care they are not resolving the issue. Please help to close it asap. My amount is getting debited un-necessarily.

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to write to fastag.[protected]@insolutionsglobal.com for further assistance in this regard.

-Nadia
HDFC Bank Customer Assistance

Nov 18, 2019

Updated by Raghukt77 Thank you for the update. But I have clearly mentioned that i had raised complaint with customer care and also mail sent to the above given mail id on 28th of Aug 2019. But i have not received any response. Also as suggested by customer care i have sent whatsapp message with all screenshots, RC copy, Vehicle photo also to the number ([protected]). Please get it resolved asap.

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regarding emi wrong charges

Address:

J.P Nagar, 560093

I wanna tell that hdfc bank is using my account as they want charging money as they want that my emi was 3333/-per month they chrged me 3783 rs/- + 307 extra charges where i was not infromed abu that they are charging me with no reason and that day itselt i raised direct complaint to hdfc bank then they returned my amount of 89 rs in my account, day by day hdfc bank is doing fraud with customers and they are looting the customers with no reason, i will request you all plz do not connect with this bank this bank is looting completely..

Dec 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Verified Support

Nov 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform that, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Specific to your card account, we are not in receipt of complete payments towards the outstanding as per the statement due date and in view of the same, bank charges as applicable was levied to your credit card account. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same.
https://bit.ly/2CVc0wy

-Nadia
HDFC Bank Customer Assistance

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Address:

VILL-ADAMPUR, POST- LALIT PUR LUDUHI, MAU, Mau, Uttar Pradesh, 275307

My account number [protected] is again on Hold while I have cleared my dues of my credit card ends with 7982.
No one is responding. The are providing wrong contact detais which is not working [protected]/02.
Why there is again hold after payment. I want to release my hold immediately. And reopen my credit card.

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Viralpitroda

from Delhi, Delhi

relieving letter and full and final settlement

I am an ex employee of hdfc bank (Emp code - 209360). I worked for 5 months there and left the job on 17 aug 2019. I still haven't received my relieving letter and full and final settlement. It's been 4 months now. As many times i communicated with hr, he said that "i forwarded your mail, it will get processed soon" but that "soon" still has not arrived. I talked to ch as well and he is also procrastinating the matter. I am not able to join...

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Address:

400708

Applied for Fastag with HDFC bank on 9th November, 2019. Paid 500 rs and I got a reference number HFR348813. I got a message that the Application PDF has been sent on my email ID. Unfortunately I have not received any PDF, acknowledgement and no one bothered to contact me. Pls look into matter.
Sunil bobade
[protected]

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wrong loan amount disbursed and emi started

Address:

Thane, Maharashtra

I had applied for personal loan at hdfc bank for balance transfer of my personal loan with bajaj finance and hdb financial services. But i received dd of less amount for closure of hdb loan. Hence loan did not close and hdfc has started deducting heavy emis now i am being asked to pay emi for hdfc as well as hdb.

I have returned dd back to hdfc bank and was assured to get emi reduced but they haven't reduced emi.
br...

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fastag

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201308

I applied for a hdfc fastag through hdfc fastag online application portal of hdfc.
After filling in correct details and uploading copy of rc and paying fees i haven't received any email as stated on the portal.
Further no representative from hdfc has contacted me.
I'm supposed to get the fastag in one week but no details available till now.
The helpline number is useless as no one responds.
Reference number is hfr360844
This is an extremely pathetic and poor service on part of hdfc. Highly unprofessional for such a reputed bank.

Dec 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2019

HDFC Bank Customer Care's response Dear Customer,

Your fastag application is under process and you will receive the tag in 7 working days.

-Nadia
HDFC Bank Customer Assistance

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Address:

560076

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8124 without my concern on date:16/11/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number:-5713608
Name :- imran pasha
Mobile no. :- [protected]
Credit card number ending :- 8124

HDFC Bank customer support has been notified about the posted complaint.

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fastag

Address:

116/209 B-11,RAWATPUR GAON, RAVATPUR GAON SAYYED NAGAR, 208019

Have applied hdfc fastag through online and made payment of 500₹. The reference number of the application is hfr364062. I have uploaded copy of the final document and rc and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 7 years and now this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

+1 photos

Dec 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2019

HDFC Bank Customer Care's response Dear Customer,

Your fastag has been processed and sent via speed post vide ref id RM[protected]IN on November 18, 2019. You will receive the tag in 7-10 working days.

-Nadia
HDFC Bank Customer Assistance

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payzapp login issue

Hi team, i am facing problem with payzapp login. I have forgot my password. When i click forget password it shows support team will reset your password. I called too many time to reach you but its busy/mute sometimes. Then i sent a mail to support team. Could you please help me to reset my password. My registered mobile number is [protected]. Could you please help me.

I request you to please short out my issue as soon as possible. You can ring me the above mentioned number anytime..
Thanks,
Narendrakumar

Nov 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Address:

C-201, Scindia Kanya Vidyalaya, Gwalior (M.P.), Gwalior, Madhya Pradesh, 474012

Fastag application reference number hfr380599. No email received and amount deducted / paid from my account.
I have applied for fastag, but a message flashed (Attached) that the fastag application pdf is sent to your registered email id. Unable to contact at [protected] as no response on this number, and no contact email for complaint.
Rs. 500/- deducted form my account but no confirmation email or any call received for fastag. Also attached my vehicle rc.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2019

HDFC Bank Customer Care's response Dear Customer,

We have dispatched the Fastag through India post vide reference number RM[protected]IN. Kindly contact Fastag Helpline at[protected] in case of further clarification or assistance.

-Nadia
HDFC Bank Customer Assistance

Nov 25, 2019

Updated by 9.sukhbir Not yet received, please email reference number at 9.[protected]@gmail.com

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Address:

Chhappar B.O, Yamuna Nagar, Haryana, 133103

On 13/nov/2019 i had applied for credit card and i got the following response in mail.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that application for credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website : www.hdfcbank.com under the following path : Personal Products - Cards- Credit Cards - Track your Credit Card.

-Nadia
HDFC Bank Customer Assistance

Nov 24, 2019

Updated by mandeep88 R/Sir, mam
There are no any updation related to my credit card query, as you already revert me that we will take it inline for processing on fr 18.11.2019. But as per your online portal for checking status of credit car, no any updation is found, this one is showing declined as per earlier status. This is totally harrassment by your department and they taking customers queries as a fun.

Thanks and regards
Mandeep Singh
Cont no [protected].

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The above mentioned home loan is sanctioned. After sanctioning of loan i have submitted the requisite documents on 26 oct 19 for disbursement of amount to the seller. Despite several reminders being send on mail id - [protected]@hdfc.com no action has been taken so far. When i personally contacted mr praveen kumar enquiring the reasons for delay, i have been advised to provide additional documents which are not required from legal understanding....

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emi cut 2 times

Loan account name abhijit mali
Loan account no, 95195196
Solapur branch

My emi was due on 04/11/2019 and i have sufficient funds available in my account but emi is not cut so i paid my emi in cash to hdfc bank. But on 16/11/2019 hdfc cut my emi again. My emi is cut 2 time of this month. So can you please look into it and do the need ful as in my online portal it still show unpaid.

Thanks

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Dec 20, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

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money transfer in wrong ac no

Address:

GREATER KAILASH NEW DELHI, New Delhi, Delhi, 110048

Sir
This is regarding money rs 10000 transferred through imps to my employ sweta nanda from my hdfc current ac. But by mistake wrong ac no was entered. She has ac in kotak bank. I called them and they asked me to mail you regarding this and if you put dispute and mail them only then its possible. Kindly help me and if you need any other information please let me know.
Thanks regards arora cont no [protected]

Dec 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2019

HDFC Bank Customer Care's response Dear Customer,

we'll just need a few details to help you. Please click on https://t.co/N2sk0voO2e to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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hdfc bank vip lounge charges

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hdfc fastag not delivered

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fastag issues

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amount deducted from account but not credited to another account

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relationship manager and hdfc services

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wrongly amount debited from my fastag account

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regarding emi wrong charges

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account hold 2nd time after clear dues of credit card

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relieving letter and full and final settlement

hdfc fastag

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wrong loan amount disbursed and emi started

fastag

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cancellation of one assist membership

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fastag

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payzapp login issue

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fastag amount deducted but no email received

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credit card decline

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hdfc home loan file no 643408897

emi cut 2 times

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money transfer in wrong ac no

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