[Resolved] HDFC Bank — Loan department | |||
Dear Team On behalf of my colleague Mr Sanjay Singh who visited to your HDFC bank Ghatsila Branch for asking loan statements and he faced some query regarding getting the statements, when he asked to your bank staff Mr.Chandan Bose he behaved in very annoyed way which is not acceptable. My colleague is your regular customer and he is having his boss authorization letter and his id proof to collect the statement but Mr.Chandan Bose behavior was not appropriate. Definitely for this type of behavior we will give feedback in social media also, so that he must understand the value of customers in this pandemic. Kindly it’s request to your team also to take some action in this behalf. Name:CHANDAN BOSE DESIGNATIONS:WBO LOAN DEPARTMENT BRANCH:GHATSILA DISTRICT:EAST SINGHBHUM STATE:JHARKHAND PIN:832303 Was this information helpful? | |||
Aug 26, 2021 Complaint marked as Resolved Concern hdfc staff called my colleague and apologize his mistake. HDFC Bank customer support has been notified about the posted complaint. | |||
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