Show menu
Ask a Question FAQ Sign in

[Resolved]  HDFC Bank — locker rent debited to my account with 500% increase without information

I am having two lockers at new friends colony, new delhi. My account was debited with rs 30000/- as locker rent without informing me about increase in the locker rent. Earlier on i was paying rs 5000/-. When i went to operate the locker about 18 days back i was not allowed to operate and the staff insisted to deposit the money first and only after tat i will be allowed to operate the locker.
I told them that i was never informed about such an enormous increase in rent.
I was told to come after 15 days as bank will show me proof of intimation. I went there after 16 days and bank did not have any proof of intimation and again i was not allowed to operate the locker.
Such a rude behavior and such # staff employed at new friends colony, new delhi branch
Complaint marked as Resolved Jul 4, 2019

Complaint Status

[Jun 02, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Jun 02, 2019
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected] with ref ID- TTU[protected] in the subject line. Will assist you better.

HDFC Bank Customer Assistance
Complaint comments  Add a Comment     Updated: ShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Customer satisfaction rating
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013