[Resolved] HDFC Bank — long existing problem with my hdfc personal savings account.

Husainmanasa

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500081

My personal hdfc savings account has been in dormant blocked state from last 4 years.
I recently did my re-kyc for the second time and also visited hdfc bank personally more than twice. I received sms saying my account status has been successfully changed from blocked to active. But when i do online transaction, following is the message received with transaction failure: "there is a low severity memo present on the credit account., there is a memo present on the debit account."
Will hdfc ever plan to do it's job and stop harassing customers?

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Jul 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Jun 27, 2018

Updated by Husainmanasa Following the discussions with Branch Manager, the promise to clear the issue is yet not fulfilled. Over that the Bank has charged illegal amount of 68, 000/- showing discrepancy in my account balance and account statement.
Please check the attached pictures.
This kind of harassment needs to be seriously dealt with calling the involved bodies into consumer court and give proper justification. Also I wish to file a legal case against the HDFC Indiranagar Double Road, Bengaluru branch Manager for prolonged denial of duties and Immense harassment to customer.