[Resolved]  HDFC Bank — lost of customer id

Mar 22, 2019

HDFC Bank Customer Care's response The Customer Identification Number (Cust ID) is a system generated Number, assigned at the time of account opening. This is unique for each individual/ Business Entity and is distinct from the number of your Account(s) with us. All Accounts held in same name/ legal capacity are linked to the common Cust ID. However, we regret our inability to communicate your Cust ID through email due to security reasons. This is communicated through the Welcome Letter at the time of opening an Account or through the periodic Statements. Also, currently customer ID's are added in all reordered cheque books that are issued to the customers. You can retrieve the customer ID online by following below steps : Log on to our web site http://www.hdfcbank.com/ Select the NetBanking option and click on "Login". Click on "continue to Netbanking " Click on "Forgot Customer ID ?" sign next to customer ID field Enter your registered mobile number Enter your DOB or PAN card number Enter the text shown for security check Click on continue Enter OTP received and click on continue. Unique Customer ID is displayed upfront. Alternatively, We request you to contact the nearest branch or PhoneBanking Unit for assistance. Incase of visiting the nearest branch, we request you to carry your identification proof with you. You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: https://bit.ly/2tRnN8M -Nadia

Mar 22, 2019

HDFC Bank Customer Care's response Dear Customer,

The Customer Identification Number (Cust ID) is a system generated Number, assigned at the time of account opening. This is unique for each individual/ Business Entity and is distinct from the number of your Account(s) with us. All Accounts held in same name/ legal capacity are linked to the common Cust ID. However, we regret our inability to communicate your Cust ID through email due to security reasons. This is communicated through the Welcome Letter at the time of opening an Account or through the periodic Statements. Also, currently customer ID's are added in all reordered cheque books that are issued to the customers. You can retrieve the customer ID online by following below steps : Log on to our web site http://www.hdfcbank.com/ Select the NetBanking option and click on "Login". Click on "continue to Netbanking " Click on "Forgot Customer ID ?" sign next to customer ID field Enter your registered mobile number Enter your DOB or PAN card number Enter the text shown for security check Click on continue Enter OTP received and click on continue. Unique Customer ID is displayed upfront. Alternatively, We request you to contact the nearest branch or PhoneBanking Unit for assistance. Incase of visiting the nearest branch, we request you to carry your identification proof with you. You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: https://bit.ly/2tRnN8M

-Nadia
HDFC Bank Customer Assistance