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HDFC Bank Ltd — home loan processing fee

I was told by the agent who came from hdfc ltd that interest rate for women is 8.35,
I applied for home loan and paid processing fee by cheque, after taking process fee they said that interest rate will more than 10,
This is really cheating, i don't want a loan on this rate i agreed paid process fee for rate of 8.35 not for more than 10.
I tried to contact them and sent mail, but they are not responsible
Hdfc ltd has looted me.
My file no is[protected]

Complaint Status

[Jun 02, 2019] HDFC Bank customer support has been notified about the posted complaint.
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013