[Resolved] HDFC Bank — mab charges reversal

Neh101

from Mumbai, Maharashtra

Address:

HDFC bank , Hewett Road ,Shivaji Nagar, Lucknow, Lucknow, Uttar Pradesh, 226023

My name is neha khan. I have an account in hdfc bank, hewett road, shivaji nagar, lucknow.. It was my salaried account which was opened by office... At the time of opening nobody did tell about maintaining minimum balance... As i left my job i didnt deposit any money in it... And the balance came below 10, 000..

Now my account is charged
Rs 177 two times in same day i. E. On 6 dec 2019. Grand total rs 354 is deducted

Plzzz i am jobless.. And this much money means so much to me... If any how it can be reversed to my account..

Plzzz reverse the amount...

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Jan 12, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit https://bit.ly/2PoEHrG (For Terms & Conditions) https://bit.ly/2rw0TrN (On charges applicable for the Regular Savings Account) As the Average Monthly Balance (AMB) of Rs. 10, 000.00 was not maintained, charges have been levied to your account.

-Anay
HDFC Bank Customer Assistance