HDFC Bank — mandate for debit - frequency adho

[email protected]

from Chennai, Tamil Nadu

Address:

No. 23/A JAMES STREET POONAMALLEE, 600056

Hdfc bank — mandate for debit - frequency adho
I have received the following sms from bank:

Dear customer mandate reference no: hdfc[protected] issued to icici bank limitd with value rs. 466667.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate for this particular amount. Please resolve the issue. Screen shot of the sms is attached herewith.

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HDFC Bank customer support has been notified about the posted complaint.

Sep 23, 2019

Updated by [email protected] Still the issue has not been resolved

Verified Support

Sep 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your required details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Sep 24, 2019

Updated by [email protected] Reference number is HDFC[protected]
But I couldn't update this reference in the link provided by you.. Kindly help me. Attached screenshot for your reference
SMS received as below

Dear Customer Mandate reference no: HDFC[protected] issued to ICICI BANK LIMITD with value Rs. 466667.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.