[Resolved]  HDFC Bank — mental harassment

Address:105, KANCHANJUNGA TOWERS, PLOT 18, SECTOR 56, 122011

I would like to share that i have raised the complaint on hdfc bank compliant portel on 1st march 2019 post receivingattached statement with regards to debit of inr 4, 18, 956.26 dated 12th feb 2019 from my hdfc credit card without opting for auto debit facility. Received response from hdfc that this has been done because i have opted for this which is not true. After investing the matter internally with my office i came to know that hdfc is doing the same with other colleagues also by paying company airtel mobile bill through their hdfc cc. My concern is why this is happening with hdfc cc only.

First of all hdfc bank approached for their stall in our office and given us this card around july 2018 and now we are facing mental aggravation for hdfc internal issue.

Finally last night i have paid the outstanding dues which is not belongs to me since airtel has not reversed the full amount to my cc till date just to maintain my principle to pay all dues prior to due date and avoid any further harassment from the hdfc bank.

I demand stringent action against the hdfc bank credit card division for the mental nuisance as well as the compensation for wasting my time to do all the unwanted correspondence w. E. F. From 1st march 2019 till date since i am very busy. For me time is money.
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Apr 20, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

I accidently transfered a huge amt on a wrong HDFC credit card number using an application callled cred from my bank account . Is there a way to contact the owner of that card so that i can ask for a refund . i am not able to reach any proper customer care help from hdfc side.
Date of incident :14/3/19
refund
I have applied for credit card on 21st February but now I checked status and it is showing your card is Declined. HDFC declined my card without reason, please look into it.
Hi,
When I started HDFC account it was given along the credit card in Nov 2017 and just closed the card on july 2108. I request you to provide me the NOC form for my further process of any loan since I have paid the amount which was outstanding.

Credit card no:*******2029

Thanks & regards,
Moganapriya. R

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