[Resolved]  HDFC Bank — minimum balance charges on inoperative account

Address:560087

I was having one salary account in hdfc.. Which further converted to savings account and hdfc bank is leaving charges on in operative account which is against rbi mandates.
My customer id is 70352300
I thought of closing this account but
I have tax saving fd linked to this account so the bank people saying we cannot close this account for 5 years.

That means whether they will be charging for continuously 5 years for not maintaining the min balance..??

I was not aware of this auto conversion of product without customer intimation..??

Please help me with this..??

I was having salary bank accounts.. No bank has done this changes apart from hdfc..

Hdfc bank cheating its cutomers by charging money on inoperative bank accounts..

I am raising this concerns.. Because everyone should aware of hdfc bank.

Thanks,
Sreenivas
[protected]
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Jun 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

We understand that our branch official Mr. Soumyadeep Gogoi has responded to you through email on May 22, 2018. Please check your email inbox and revert to him in case of any pending issue.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6088 without my concern on date:10/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
"Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist"

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