[Resolved]  HDFC Bank — mishandling of account and money by hdfc relief road branch 0901 and hdfc bangalore branch 2841.

Address:

Ahmedabad, Gujarat, 380001

I am m, account no 1234 in bank of india, had issued and deposited cheque no 209901 of ₹69, 500.00 to nk account no: 5678 in hdfc on 25/2/2019 in relief road branch of hdfc. On 25/2/2019 the cheque was withdrawn from my account and not deposit in nks account.

Hdfc had deposited cheque in nk's account and withdraw it next day stating cheque returned due to other reasons.

Now i contacted relief rd branch of hdfc again about the the check to staff miss g and branch manager mr md and sp. They told they cannot return cheque as money is withdrawn. After constantly requesting for more information they are saying they send demand draft to bangalore office but have failed to provide dd information, receipt number, contact person on bangalore. I contacted bangalore hdfc, they say they don't have my pay order or dd.

I contacted other branch of hdfc in memnagar ahmedabad there mr k told your dd is in ahmedabad relief road branch.
Now again when we asked hdfc relief road branch and insisted, they (Ms g, mr md, mr sp) are saying they send to bangalore home office of hdfc but have no confirmation if banglore office as received it.

Mistakes by hdfc:
1. Hdfc withdraw money from my bank of india branch and did not return.
2. Hdfc did not check the spelling of of neeraj karamchandani before depositing the cheque.
3. Hdfc did not return my money to my bank of india account.
4. Hdfc did not return me the cheque.
5. They issued the demand draft from relief road branch of hdfc and are not sure where the dd is physically.
7. Hdfc failed to provide any information of dd like dd number, name on dd, where they send it.
6. Hdfc bangalore says it has not received any pay order from ahmedabad, but hdfc ahmedabad said they have proof from courier company that they had some envelope from hdfc ahmedabad.

Mt bank of india account number: 1234, cheque no 209901 of ₹69, 500.00
Neeraj karamchandani hdfc account number: 5678

Now, i am requesting reserve bank of india to help to get my money back from hdfc it has been more than 2 and half months and i trying to get this thing resolved. I need my 69500 rupees back in my bank of india account.

Thank you,
Sincerely waiting for a much needed help.

Madhur thawani