[Resolved] HDFC Bank — Fraud on my credit card [xxxx xxxx xxxx 3789]

chainani

from Ahmedabad, Gujarat

Address:	Ahmedabad, Gujarat, 380015
Website:	YAHOO

My credit card is hacked and somebody has used it and spent 9999/-rs. Without my i knowlege, i was out and last i used in alpha mall shopping cenre in shop life style amount is nearly 1227 only, but when i came home i saw massage form hdfc bank on my bank ragister no.That recharge 9999/-was spent oncredit card ending 3789 recharge_ccavencee_com mum

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Feb 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 10, 2017

Updated by chainani I doubt that bank persons are only involved or my confidential password and one time password sent by bank that also how they come to know. so now I will never go cashless cash is better

Verified Support

Jan 12, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, card and registered contact details with ref ID-TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance