[Resolved] HDFC Bank — Mobile number update/net banking | |||||
I had updated my overseas mobile number before leaving india. It was updated wrongly by hdfc bank professional. Now, when i access the account, otp isnt sent as number is worng. When i call customer care, i am told that i need to go to the bank or atm. I am not in india. This is terrible customer experience. I have been an hdfc customer for 9 years now. But this is extremely poor service. Was this information helpful? | |||||
Feb 17, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 17, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your account/customer Id and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |||||
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also bank officials not going to waive off the charge which is totally wrong,