[Resolved] HDFC Bank — money deducted 2 times for same order | |||||
Today at morning 2.36 am i was trying to order something online from ferns n petals. I have tried from net banking but display shows that it is unsuccessful but money got deducted. Next time i have tried with upi which was successful and order got placed. Please refund the any one of the deduction. Customer id:[protected] Phone number:- [protected] Was this information helpful? | |||||
Jan 2, 2019 Complaint marked as Resolved Thank you so much for your quick support. HDFC Bank customer support has been notified about the posted complaint. Jan 01, 2019 Updated by dasu.rkm Transaction Reference Number :- 1. Net Banking:[protected], 2. UPI:- [protected] Verified Support Jan 02, 2019 HDFC Bank Customer Care's response Dear Customer, We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant. It may take 2-3 working days for the payment settlement to the merchant end. Incase if the merchant denies of having received the funds for the said transaction, do write back to us at [protected]@hdfcbank.com with the merchant confirmation of non-receipt of funds. -Zubin HDFC Bank Customer Assistance | |||||
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Thanks for your quick support.