[Resolved]  HDFC Bank — money deducted but not added in wallet

Address:New Delhi, Delhi, 110027

Dear team,

My payzapp num :[protected]

I was adding rs 5000 from my sbi card to payzapp balance and i got a msg that transaction is successful but i never received the balance in my payzap account.

Informed to customer service they are telling now 5 working days.in great urgency i have opted for this but now don't know what to do. Really so so depressed now. Im literally crying, its such a emergency situation kindly clear that.
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Mar 13, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

We're sorry that you've had to face the issue. Please provide your registered contact and issue details at http://bit.ly/2aJ9wGW. Mention reference ID PZ[protected] for us to resolve the issue at the earliest.

Natasha,
HDFC Bank Customer Assistance
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