[Resolved]  HDFC Bank — Money deducted for failed transaction

Address:141106

On 01 jan 17 an amount of Rs 500 was deducted from my account during the money transferring to paytm but transaction was failed. And same happened on 17 feb 17 where Rs 200 was deducted during same transaction.
I am having salary account in your bank. If this type of inconvenience continues. I may think to change the bank.
You are requested to expedite and resove my complaint at earliest.
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Apr 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

We have many times calls & mail for suspended DMAT but till date our matter are not resolved.
HBL=[protected] DATED 11.02.2017
Amount Rs.28.75 is deducted 2 times in a same day from my Account. Amount 47.50 is getting deducted with the description NWD DEC CHG. Eventhough my account was opened as salary account

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