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[Resolved]  HDFC Bank — money deducted without notice

Dear
Hdfc team
The last balance on my hdfc saving account was 113 rs.
Now showing -123 rs and 123 rs hold by bank.
No withdrawal was done by me but in mini statement it is showing 113 rs withdrawal.
My complaints is how can a bank deduct money without any notice and put a amount hold on a customer.

Fyi
Malaya ranjan das
Ac no [protected]
Complaint marked as Resolved 2019-10-09 19:00:28

Complaint Status


[Aug 22, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Aug 22, 2019
Dear Customer,

We would like to inform you that there is an outstanding charge on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on the outstanding charges, we request you to visit your account branch.

-Zubin
HDFC Bank Customer Assistance
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    Customer satisfaction rating
    50%
    Complaints
    25025
    Pending
    2021
    Resolved
    11858
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013