[Resolved]  HDFC Bank — money gone from account & server get error

Address:Kannur, Kerala, 91
Website:HDFC

Dear sir/madam,
Today evening around 5.30pm i was doing an online payment in karnataka state nursing council registration. I got the otp and i entered the otp and suddenly shown the server error and i could not take the appointment. Lost the amount 510 rupees from my account. My card no. [protected]. And kind return my money and please do the needful.
Thanks,
Seena francis
Mob-[protected]
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Jun 29, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2018
HDFC Bank Customer Care's response
Dear Customer,

We observe that the said transaction is approved and yet to be debited to your credit card account as on date. We request you to revert us with the dispute form available in our web site under the following path to the mentioned address to enable us do the needful. Forms Center > Credit Cards > Cardholder dispute form HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

-Manoj
HDFC Bank Customer Assistance
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