[Resolved] HDFC Bank — money not refunded

MagiSmarty

from Angamali, Kerala

Address:

600008

Hi,
I tried to book for tatkal ticket on
September 1st 2017 (11:05 am) from my debit card. When i book, my money deducted from my account but ticket was not booked. It gets cancelled. Till now my money was not refunded to my account. Please take this as a serious issue & response me as soon as possible.

Booking details:
*irctc txn id -[protected]
*booking id from - dinehmjk
*date of booking - 1st september 2017
*amount deducted - rs. 1858.66

Note: i have attached a screenshot for your reference

+1 photos

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Jan 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance