[Resolved] HDFC Bank — motor insurance

Sudha Das

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700055

Hello, i am sudha das, a classic customer under preeti saha mondal at hdfc lake town branch kolkata i had taken a car loan for which which i received attention from sachin gupta who handles their life insurance and helps with hdfc life who had then assured me that if i take up on the insurance on the car loan i would not have to pay any preclousre but now he gives me details according to which i am liable for a discount on the loan if i close the loan within 12 months from the date of the opening of the loan but i personally feel this involves deceiving the customer to meet personal targets. Hoping to hear from you.

Regards
Sudha das

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Jul 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan Account No, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance