[Resolved]  HDFC Bank — my cash debit from my credit card without my knowledge

Address:Rs puram, Dp road, Coimbatore., Coimbatore, Tamil Nadu, 641002

Amazon prime music instruments without my knowledge they deducted my cash past 5 month. Please refund my cash then please stop this cash deducting from my HDFC credit card

Rajkumar
[protected]

I got alert from hdfc bank. Please refund my amount other i will make a complaint.

ALERT:Rs.129.00 spent via CREDIT Card xx8115 at AMAZON1258399 on[protected]:13:23:54 without PIN/OTP.Not you?Call [protected].
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Jul 16, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

We note that you have certain reservations regarding the transaction of Rs.129.00 on 10/06/2019 at M/s AMAZON STANDING INSTRUMUM. We wish to inform you that we have received an Authorization request for the transaction and the same was approved. However, we observe from our records that the transaction has not been debited to your card account. Since the transaction has not been claimed by the merchant within 03 days, we confirm that the amount blocking the credit limit has been restored appropriately. In the event, the transaction gets billed to the credit card account, we request you to share a scanned copy of complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link. https://bit.ly/2FpUNeY

-Nadia
HDFC Bank Customer Assistance
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