HDFC Bank — my money lost

HDFC Bank — my money lost

P Prashant nair1994

I tried transferring money from my kotak bank app to nbd (Dubai) branch account.. The transaction was successful however the recipient didn't receive and also the same was deducted from my account After having word with my bank they say it has been transferred to hdfc account with branch in mumbai I tried contacting the branch with calls and emails still no response Please find attached the account info to which the money was credited +1 photos Was this information helpful? No (1) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 25, 2020 HDFC Bank Customer Care's response Dear Customer, Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance Mar 27, 2020 Updated by Prashant nair1994 I mentioned earlier am not a HDFC account holder so I couldn't complete the process mentioned in the link and also my transaction was successful and the same has reached your bankand this has been confirmed by mey Kotak bank can I have someone call me...it's very embarrassing that a bank has got an extra money in the account and no one bothers to return... Are we talking about consumer service Mar 29, 2020 Updated by Prashant nair1994 Still no revert or update Apr 06, 2020 Updated by Prashant nair1994 Can I get a revert
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Prashant nair1994

The concern is I don't hold any account with HDFC it's just that my international transfer was routed through your bank and the money ilhas reached your account unfortunately not to my recipient or my own account due to which I couldn't complete the procedure listed through the above link