[Resolved] HDFC Bank — needed account statement

tatagold

from Mumbai, Maharashtra

Address:

allahabad, Allahabad, Uttar Pradesh, 211011

I have credit card till date not recived any statement i am paying on only sms

So please update my mail id & send my statement so i can pay & continuous the card otherwise i have no option to closed the card already i have given request in main branch allahabad near tanisq showroom complained on customer cair but till date no any response please help me

Cell nio [protected]

Update my mail id

Jb. [protected]@tgbl.com
[protected]@rediffmail.com
Card no -[protected]

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Aug 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform that despatch of card statements is given core importance by the bank to ensure that the customers are not inconvenienced and are able to effect timely payments to their card accounts. We observe from our records that your credit card is registered for E-mail statement facility. Accordingly, statements were sent to your e-mail address as registered in our records regularly and our records do not indicate any statements returned undelivered. We also request you to check the spam emails, junk mail or check whether any automated rules on email has been set.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Jul 19, 2019

HDFC Bank Customer Care's response Dear Customer,

To change the contact detail in your credit card account we request you to send completed change of contact detail form to our mailing address. You can download the form from the below link: https://bit.ly/2jm2fAH Please send the completed form to our mailing address mentioned below HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041. - Nadia