[Resolved]  HDFC Bank — neft transfer never happened to beneficiary account and my money never come back

Address:Bangalore, Karnataka, 560043

I had made NEFT transfer to [protected] (SBI Account) on 1st July. But money didn't reach to his account. After few follow ups I got to know that it will now never reach to his account and it will come back to my account. But that also never happened. I have raised a complain with DOCKET NUMBER BANC[protected]. Since then it is more than a month now and still I haven't got my money. I have been requested to provide beneficiary account statement which I did the very next day of request. Still I have not received any communication from HDFC (Its me who is following it up with you, you never called me). Please return my money.
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Sep 16, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
HDFC Bank Customer Care's response
Dear Customer,

Please share us on email the bank account statement of the beneficiary so as to confirm that the funds were not credited to the beneficiary account. You can send the beneficiary's bank account statement along with your account details, date and amount of the NEFT transaction at [protected]@hdfcbank.com.

-Bejoy
HDFC Bank Customer Assistance
Aug 17, 2017
Updated by ptsv17
Hi,

I have already submitted beneficiary bank statement to [protected]@hdfcbank.com. Still no response. It's been close to 2 months now
Complaint comments 

Comments

Message you have the amount..I loss my amount 1000 and again 1000 total 2000 rupes

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