[Resolved]  HDFC Bank — negative balance above 8k

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me.
According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine. Now the balance is showing above 8k
Where should i approach now. Please help.
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Dec 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

We understand our Bank official Mr. Dayananda R, has contacted you and addressed your issues. Trust you will visit Branch for further assistance on account closure. The complete address and contact details of our Branches are available on www.hdfcbank.com> Locate Us > Branch & ATM

-Manoj
HDFC Bank Customer Assistance
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