[Resolved]  HDFC Bank — negative balance

Hi, i have salary account in hdfc 1.5 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -884 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 884 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me.What is the solution?
What is the action will take against this bank
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Mar 17, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
HDFC Bank Customer Care's response
Dear Customer,

We're sorry to hear that. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
Customer Assistance.
Complaint comments 

Comments

Hi Ian credit card user I don't want this year one assist membership please request you to cancel the service and reverse the money back debited.
My Name:Basavaraj Navalagi
Card no:[protected]
Already submitted my compliant still now no one respond I very disappointed on hdfc service already I'm in dipression please do something return back my account balance my very kind request

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